1. General Policy
Due to the nature of digital access, refunds are generally unavailable after meaningful usage. However, exceptional cases may be reviewed at our discretion.
2. Founding Member / Lifetime Plans
Founding Member and Lifetime access plans are non-refundable after:
• Account activation
• Platform access
• Meaningful feature usage
This protects the platform from misuse, copying, abuse and unfair access.
3. Subscription Plans
Users may cancel subscriptions anytime. Cancellation prevents future billing.
Partial billing periods are generally not refunded.
4. Exceptional Circumstances
Refund requests may be reviewed case-by-case under exceptional situations, including:
• Duplicate payment
• Technical failure preventing access
• Billing errors
Approval of refunds remains solely at the discretion of AuthorityNova.
5. Chargebacks
Fraudulent or abusive chargebacks may result in immediate suspension or permanent termination of access.
6. Contact
Questions regarding refunds:
support@authoritynova.com